PRIVACY AND SECURITY POLICY
All services provided in our store and operated at the address Meşrutiyet Mahallesi Yüksel Caddesi No: 8/16 belong to our company Özer Gümüş Ltd. and are operated by our company.
Our company may collect personal data for various purposes. Below, it is stated how and in what way the collected personal data are collected and how these data are protected.
By filling out membership forms, various forms and surveys on our store, certain personal information of the members (such as name-surname, company information, phone number, address or e-mail address) are collected by our store due to the nature of the business.
Our company may send campaign information, information about new products and promotional offers to its customers and members from time to time. Our members can choose whether to receive such information during membership registration, and later change this preference from the account information section after logging in, or notify via the link in the notification message sent to them.
Personal information transmitted electronically to our store by our members during the approval process carried out via our store or e-mail will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we have made with our members.
In order to identify system-related problems and to quickly resolve any problems or disputes that may arise regarding the services provided, our company records and uses the IP addresses of its members. IP addresses may also be used to generally identify users and to collect comprehensive demographic information.
Our company may use the requested information, outside the purposes and scope determined by the Membership Agreement, for direct marketing purposes by itself or by the parties it cooperates with. Personal information may also be used to contact the user when necessary. The information requested by our company, the information provided by the user, or the information related to transactions carried out through our store may be used by our company and its partners, outside the purposes and scope specified in the "Membership Agreement", without disclosing the identity of our members, for various statistical evaluations, database creation and market research.
Our company undertakes to keep confidential information strictly private and confidential, to consider this as a confidentiality obligation, and to take all necessary measures and show due care to ensure and maintain confidentiality and to prevent the confidential information, in whole or in part, from entering the public domain or being used or disclosed to unauthorized third parties.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our shopping sites. Your credit card information is never stored in our systems.
When you enter the transaction process, there are two things you should pay attention to in order to understand that you are on a secure site. One of these is a key or lock icon located on the bottom line of your browser. This indicates that you are on a secure internet page and all your information is encrypted and protected. This information is used only in line with your instructions and only in connection with the sales transaction process. The credit card information used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for inquiry independently of our shopping sites. If the usability of the card is approved, the shopping continues. Since no card information can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of payment/invoice/delivery address information of online orders placed with credit cards is checked by our company against credit card fraud. Therefore, in order for customers who place an order from our shopping sites for the first time to reach the supply and delivery stage, the accuracy of financial and address/phone information must first be confirmed. For the verification of this information, our company may contact the credit card holder customer or the relevant bank if necessary.
All information you provide when becoming a member can only be accessed and changed by you. If you protect your member login information securely, it is not possible for others to access and change your information. For this purpose, transactions during membership are carried out within a 128-bit SSL security area. This system is an international encryption standard that cannot be broken.
Information lines or online shopping sites that have customer service and clearly stated address and telephone information are preferred more today. In this way, you can get detailed information about any issues you may have in mind and obtain healthier information about the reliability of the company providing online shopping services.
Note: We recommend paying attention to the presence of the company’s full address and telephone number on online shopping sites. If you are going to shop, write down all phone/address information of the store where you buy the product before shopping. If you do not trust, confirm by calling before shopping. All information and the company’s location regarding our company are stated on all our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information that you send to us by mail-order method are kept confidential by our company in accordance with the principle of confidentiality. These information are kept for 60 days against possible objections to withdrawals made from the credit card with the bank and then destroyed. If any amount other than the amount of the mail-order form approved by you is charged from your card, you can naturally object to the bank and prevent the payment of this amount, so it does not pose a risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other websites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed via these links. Advertisements published on our site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement relate only to the use of our store and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited cases listed below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy":
To comply with legal obligations imposed by laws, decrees, regulations, etc. issued by authorized legal authorities and in force.
To fulfill the requirements of the "Membership Agreement" and other agreements concluded with users and to implement them.
If information is requested by authorized administrative and judicial authorities for the purpose of conducting an investigation or inquiry in accordance with the procedure.
In cases where it is necessary to provide information to protect the rights or safety of users.
E-MAIL SECURITY
In e-mails you send to our Customer Services regarding any of your orders, never write your credit card number or passwords. Information contained in e-mails may be seen by third parties. Our company cannot guarantee the security of information transmitted via your e-mails under any circumstances.
BROWSER COOKIES
Our company may obtain information about users visiting our store and their use of the website by using a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user’s browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose a person visits the site, how many times and how long they stay on the site, and to dynamically generate advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most browsers are designed to accept technical communication files by default, but users can change their settings to prevent technical communication files from being sent or to be warned when such a file is sent.
Our company may change the provisions of this "Privacy Policy" at any time by publishing them on the site or by sending e-mails to users. If the Privacy Policy provisions are changed, they shall enter into force on the date of publication.
For any questions and suggestions regarding our privacy policy, you can send an e-mail to [email protected]. You can reach our company via the contact details below:
Company Name: Özer Gümüş – Tevfik Özer
Address: Meşrutiyet Mahallesi Yüksel Caddesi No: 8/16
E-mail: [email protected]
Phone: 0850 807 60 61